টার্মস এন্ড কন্ডিশন
Terms and Conditions
1. Delivery Time: Photos will be delivered within 15-20 days and videos within 25-30 days. (If for any reason a faster delivery is required, please mention it in the booking form)
2. Refund: If for any reason the file is accidentally corrupted or lost before delivery and cannot be recovered, then the amount equivalent to the package purchased from Bridal Visuals will be refunded along with a free pre-wedding or post-wedding package (this is applicable within 3 months of the end of the event).
3. Product Returns: Since this is a service organization, product returns are not accepted.
4. A minimum advance of 1000৳ is required for booking.
5. The remaining payment is due on the day of the event, after the event.
6. The editing work will not be started until the full payment is cleared.
7. Any type of re-editing may take up to 40-60 days.
8. In case of song selection, you must inform us before starting the edit. You cannot change the song after the edit.
10. After completing the edit, a message/call will be made. The files must be delivered within 7 days of receiving the message/call.
11. In case of Google Drive, you must download the files within 7 days of delivery. The files will be deleted from the drive after 7 days.
12. For file backup, use PC/laptop/pen drive/hard disk/your own Google Drive etc. Because we will not have any copy of the file after 7 days of delivery.
13. Files are deleted on the 7th day of delivery, so re-editing is not possible. Therefore, if any re-editing is required within 7 days of receiving the delivery, you must inform us.
14. After-sales service: ★ We give 15% discount on any booking to previous service recipients.
★For the convenience of customers, files (valid for 15 days) are provided on Google Drive, no charge is made for this.